Falls, hospitalizations, and readmissions are difficult challenges as we are not solely responsible for those metrics. That said, we are proud of the fact that client falls with a Home Instead caregiver present are very rare, with an incidence rate of 0.28%.
Additionally, only 5% of the client population under our care has had to be hospitalized during the last four years. In our line of work, readmission reduction is the name of the game in post-acute care. Because we struggle with not always being in complete control of the situation, non-compliance issues often drive these numbers. For example, a client may not follow the prescribed plan of care, leading to a medical crisis, hospital visit, and potentially readmission.